We’ve all had to deal with bad days on the job. Perhaps going to work when you’re a little under the weather or maybe you woke up on the wrong side of the bed. For whatever reason, it happens to the best of us. Usually, it’s not the end of the world and we all use coping mechanisms that help turn that frown upside down, like daydreaming of happy hour or reciting the countdown till the weekend in your head (or to your cube mate…misery loves company!). However, when bad days on the job are out of your control (read: caused by others), what can you do to keep your head above water? Check out these pointers from Nicole Williams on how to deal with rude co-workers.

When you’re done reading these tips, take a look at this blast from the past!