IT Support Specialist
Experienced IT Support Resource needed for small, but growing firm based in Brooklyn. Our client works in a predominantly Mac environment and is looking for people who thrive in fast paced environments and are comfortable working independently to resolve issues.
Responsibilities:
Responsibilities:
- Provide technical support for onsite and remote employees
- Diagnose, troubleshoot, and resolve MacOS and Windows issues
- Provide support for Gmail and 0365
- Setup and troubleshoot AV and conference room equipment
- Resolve basic connectivity issues
- Software installations and account provisioning
- Asset management tracking and workstation set up for new employees
- Assist in establishing standards for ticket management and new employee onboarding
- Provide project support as needed
- 5-7 years of experience providing technical support in an onsite environment
- Experience troubleshooting Mac and Windows systems
- Excellent customer service skills
- Experience working with a ticketing system or tracking tool to document issues
- Comfortable working independently to diagnose and resolve technical issues
- Comfortable working in a fast paced environment
- Excellent time management and communication skills
- Able to work onsite in Brooklyn, NY 5 days per week.
Submit Your Resume
How It Works
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Intro call
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Meet & match
Meet your dedicated recruiter in person to explore your experience and goals + identify opportunities that fit your skillset and expectations.
Interview & place
Your Recruiter will work closely with you to submit your resume to open roles and work to secure interviews at top companies.
What our clients are saying about us
Brit + Co.
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SYPARTNERS
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AKQA
Clarity Staffing has not only placed me in my current role, they have helped me place other candidates in roles across AKQA as our recruitment partner. Occasionally we need last minute temporary placements for our Reception desk, and Matt always brings in the best candidates. He's prompt in his responses and always a joy to communicate with.
Landor
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Rover
Clarity is awesome! Definitely the best staffing agency I've ever worked with. Highest quality candidates and best communication.