IT Support Tech
Entry Level IT Support Technician role responsible for supporting external clients in an MSP environment.
Responsibilities:
• Provide excellent customer service while troubleshooting client technical issues remotely or onsite:
o Office365 support / administration
o Hardware / Software patching
o General desktop troubleshooting
o VPN / Connectivity issues
o Software installations / backups
o Anti Virus software installations and troubleshooting
o Password resets
o Configure and update email accounts
o Access provisioning
• Participate in larger client project initiatives as needed
• Utilize Connectwise Ticketing System to document and track service tickets
Requirements:
• 1-3 years of IT troubleshooting experience in a Windows environment
Responsibilities:
• Provide excellent customer service while troubleshooting client technical issues remotely or onsite:
o Office365 support / administration
o Hardware / Software patching
o General desktop troubleshooting
o VPN / Connectivity issues
o Software installations / backups
o Anti Virus software installations and troubleshooting
o Password resets
o Configure and update email accounts
o Access provisioning
• Participate in larger client project initiatives as needed
• Utilize Connectwise Ticketing System to document and track service tickets
Requirements:
• 1-3 years of IT troubleshooting experience in a Windows environment
Submit Your Resume
How It Works
Connect.
Meet your dedicated recruiter in person to explore your experience and goals + identify opportunities that fit your skillset and expectations.
Intro call
Be prepared to discuss your background, career goals and expectations. If you’re a fit for our open roles, we’ll schedule an in-person meeting.
Meet & match
Meet your dedicated recruiter in person to explore your experience and goals + identify opportunities that fit your skillset and expectations.
Interview & place
Your Recruiter will work closely with you to submit your resume to open roles and work to secure interviews at top companies.
What our clients are saying about us
Brit + Co.
Clarity is always extremely easy to get in contact with even with last minute requests.
SYPARTNERS
Always have had great experiences, met strong candidates, and have built wonderful partnerships with the Clarity Team!
AKQA
Clarity Staffing has not only placed me in my current role, they have helped me place other candidates in roles across AKQA as our recruitment partner. Occasionally we need last minute temporary placements for our Reception desk, and Matt always brings in the best candidates. He's prompt in his responses and always a joy to communicate with.
Landor
Every candidate that Clarity sends to Landor has been first-rate!
Rover
Clarity is awesome! Definitely the best staffing agency I've ever worked with. Highest quality candidates and best communication.