Senior Cloud and Systems Engineer

Our client, a reputable law firm based in Boston, MA, is seeking a Senior Cloud and Systems Engineer to join their team. They are seeking a candidate with 7+ years of IT experience in a professional services environment.

Responsibilities:

  • Supports the design, development and operation of the IT systems infrastructure.
  • Supports the Microsoft M365 stack including Exchange Online, One Drive, SharePoint, and Teams.
  • Supports the Firm’s Microsoft Azure environment.
  • Works closely with the Senior IT Operations Manager and Systems Architect to:
  • Oversee IT service delivery with respect to infrastructure and endpoint systems including service design, service operation, and continuous service improvement.
  • Develop and implement backup and disaster recovery plans and procedures, including regular reviews and real world tests.
  • Collects core system metrics to develop and implement improvement plans based on analysis of data. 
  • Partners with IT Operations Manager and other stakeholders to improve operational procedures, IT processes, and the security and performance of existing systems.
  • Researches and evaluates new technologies. Identifies and recommends solutions to make operations more efficient.
  • Provides 24x7 on-call support and problem triage for IT services.

Qualifications:

  • 7+ years of related IT experience with a focus in supporting business critical IT infrastructure, in a professional services environment.
  • The ideal candidate will have proven experience working with technologies currently in use at the Firm, including: Active Directory, Citrix, PowerShell, Office 365, Exchange Online, iManage, SQL, VMWare, Veeam, Nutanix, converged and hyper-converged technologies, Azure and Windows OS.
  • Azure, Microsoft, VMWare and Citrix certifications ideal.
  • Bachelor’s degree in Computer Science or related field preferred.
  • Experience with Infrastructure as a Service (Iaas) and Platform as a Service (PaaS).
  • Strong knowledge of and experience in network management platforms and monitoring systems.

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